The Manipulative World of Public Relations: From Edward Bernays to PR Disasters

TLDR Edward Bernays revolutionized advertising by using people's unconscious desires and fears to sell products, while also manipulating public opinion and creating successful PR campaigns. However, the world of public relations is not without its disasters, as seen with the infamous "avoid the Noid" campaign by Domino's Pizza.

Timestamped Summary

00:00 Public relations is a fascinating topic that involves manipulative psychology, old-timey history, cool ads, mind control, and even Nazis and the CIA.
06:20 Edward Bernays, a controversial figure, used the ideas of Sigmund Freud to manipulate people's unconscious desires and fears in order to sell products, revolutionizing advertising in the process.
12:15 Edward Bernays revolutionized advertising by using people's unconscious desires and fears to sell products, leading to the prevalence of ads that prey on fear, desire, and the idea that people deserve certain things.
17:58 Edward Bernays, the father of public relations, used his connections and influence to help his uncle, Sigmund Freud, during a time of financial hardship.
23:42 Edward Bernays invented the term "public relations" as a replacement for "propaganda" and believed that society needed to be guided by a select few because people are easily manipulated and incapable of making decisions on their own.
29:44 Edward Bernays was a master at manipulating public opinion and creating successful PR campaigns, even if people didn't like him personally.
35:41 Edward Bernays successfully used artists, the media, and manufacturers to create a PR campaign that made hair nets fashionable and promoted their safety.
41:33 Edward Bernays used the media to leak a story about women smoking in public, which led to smoking being equated with women's rights and opposition to women smoking being seen as opposition to women's rights.
47:54 Edward Bernays helped to make bacon a popular breakfast food and then later worked with United Fruit to promote bananas as a healthy food.
53:58 Edward Bernays set up the Middle America Information Bureau, a United Fruit-backed think tank, to put out press releases promoting bananas and Latin America, which helped to create a positive image of the fruit and support for the company's interests in the region.
59:39 Edward Bernays used his influence in the media to create a false Soviet threat in Guatemala, which led to the overthrow of the government and a civil war, all in order to sell bananas.
01:06:22 Philip Morris conducted a study claiming that smoking saves the economy money because smokers die early, but they were surprised by the negative response.
01:12:35 In 1989, a man named Kenneth Lamar Noid, who was a paranoid schizophrenic, held two Domino's Pizza employees hostage and believed that the "avoid the Noid" campaign was specifically tormenting him, resulting in a PR disaster for Domino's.
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