Janice Bryant Howroyd's Journey to Building a Billion-Dollar Business
TLDR Janice Bryant Howroyd, the first African American woman to own a billion-dollar business, overcame bias by sometimes having others present on her behalf. Starting with an employment agency in the late 1970s, she leveraged word of mouth referrals, diversified her client base, and merged her business with her husband's to create a successful workforce management company.
Timestamped Summary
00:00
Janice Bryant Howroyd shares her experience of sometimes having others present on her behalf to avoid potential bias as an African American female.
04:53
Janice Bryant Howroyd started an employment agency with $1,500 in the late 1970s, becoming the first African American woman to own a billion-dollar business.
09:56
Janice Bryant Howroyd grew up surrounded by strong role models, including her efficient mother and entrepreneurial grandmother, who unknowingly influenced her future success.
14:55
Janice Bryant Howroyd's father taught her the important lesson that it's not what others call you, but what you answer to in life, a mindset that shaped her future success.
20:23
Janice Bryant Howroyd started her business, Act One, with the support and encouragement of her brother-in-law, Tommy, who saw entrepreneurial potential in her.
25:15
Janice Bryant Howroyd initially built her business, Act One, by leveraging word of mouth referrals to help companies fill clerical jobs and guaranteeing successful placements through various guarantees in the industry.
30:19
Janice Bryant Howroyd expanded Act One by becoming certified as a woman and minority-owned enterprise, opening up new client opportunities based on diversity and inclusion quotas.
35:39
Janice Bryant Howroyd learned the importance of transitioning from one-on-one transactions to contract work in her business, facing challenges such as paying temp workers before clients paid her and competing with larger entities by integrating technology solutions.
40:17
Janice Bryant Howroyd merged her business with her husband's after realizing their complementary strengths could create a dynamic force in the industry and to ensure their son wouldn't have to choose between working for one of them.
45:35
Janice Bryant Howroyd's Act One Group is now one of the largest privately held women and minority owned workforce management companies in the US, with a billion dollar business that she attributes to hard work, blessings, and honoring her father's teachings.
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Business