Prompt Cast
Exploring a Call Center Scam in Delhi
TLDR The hosts of Reply All investigate a call center scam in Delhi, meeting with Kamal and Deepak, the owners of Acastings. Tensions escalate when the hosts are refused an interview and the waiter threatens to call the authorities, leading to the hosts deciding to end the conversation.
Timestamped Summary
00:00
The hosts arrive in Delhi to investigate the call center and meet with Kamal, but he hasn't called them back yet, so they start exploring the neighborhood.
05:00
The hosts arrive at a bar called Headphones, which used to be Chug It, and learn that there is a call center upstairs but don't have any information about an international call center.
09:10
The hosts arrive at the wine bar and meet Kamal, who turns out to be Deepak Verma, the owner of Acastings.
14:04
The hosts meet with Kamal and Deepak again, this time prepared to ask tough questions about Acastings.
18:25
Deepak and Kamal refuse to be interviewed or recorded, and tensions escalate when the waiter threatens to call the authorities, leading to the hosts deciding to end the conversation.
22:33
The hosts leave the bar and try to call the call center, but the person on the other end refuses to talk to them; they decide to find the call center but have no idea where to start, so they meet up with a reporter who has been investigating call center scams.
27:00
The hosts figure out how to find the call center by calling and pretending to have an interview, and they discover that the call center is located above the bar they visited on their first day in Delhi.
32:04
The hosts arrive at the call center but find the front door closed and no security guard, leading them to suspect that the call center is trying to hide its existence and making them seem more dangerous.
37:00
The hosts go back downstairs and make a video in front of the call center's door to send to Kamal, but when they meet up with Snigda at Starbucks, they receive a call from Kamal who tells them they are not welcome in the office and that they have lied to him, ending their conversation.
41:32
The hosts reflect on their experience and express their desire to reverse the feeling of uncertainty and lack of control that comes with receiving fraudulent calls.
Categories:
Technology
Society & Culture
