Prompt Cast
Apple tech support scam operation in India
TLDR A phone scammer pretending to be from Apple threatens to leak personal information online, leading to an investigation into a tech support scam operation in India with estimated annual earnings of around $2 million. The scam involves young students from poorer parts of India misled into working for the operation, facing threats and high turnover rates if they try to leave.
Timestamped Summary
00:00
A phone scammer pretending to be from Apple threatened to leak personal information online.
04:59
A scammer posing as an Apple technician convinced the host that their Apple ID was compromised by running a fake diagnostic on their computer.
10:20
The host confronts a scammer posing as an Apple technician and engages in a frustrating conversation about humanity and past atrocities committed by Americans.
15:12
A scammer posing as an Apple technician engages in a bizarre conversation with the host, revealing his age and interests, before disappearing from the call center.
19:43
The investigation into a tech support scam leads to a call center in New Delhi linked to multiple websites, with a key figure named Kamal Verma suspected to be the boss.
24:45
The call center employees in the tech support scam operation are mostly young students from poorer parts of India who were misled into thinking they were working legitimate jobs, facing threats and high turnover rates if they try to leave.
29:00
The tech support scam operation initially started as a legitimate tech support company before transitioning into a deceptive business model focused on selling unnecessary services through fear tactics, with global reach and estimated annual earnings of around $2 million.
32:49
A tech support scammer tries to keep a person online by engaging in small talk and deflecting from the scam, eventually suggesting other companies to investigate for bigger scams.
37:43
The scammer, Kamal, who was initially thought to be the boss, is actually the boss's right-hand man and hints at leaving the company to start his own business.
42:14
Kamal decides to leave his job at the call center, move back to his parents' farm, and invites Alex to visit India to learn more about the scam operation.
Categories:
Technology
Society & Culture
