Crisis Management Strategies from Apollo 13 to Carbon
TLDR Learn how astronauts on Apollo 13 and leaders like Ellen Kullman creatively navigated crises by focusing on what they could control, adapting equipment, making bold changes, and maintaining a strong sense of mission and core values.
Timestamped Summary
00:00
Astronauts on Apollo 13 faced a series of crises with calm professionalism, including solving the issue of carbon dioxide buildup by adapting equipment from different spacecraft.
05:18
Facing a dire situation, the astronauts on Apollo 13 creatively solved their carbon dioxide buildup issue by adapting equipment and relying on their extensive training and knowledge.
10:43
To navigate through crises successfully, focus on what you can control to avoid getting stuck in a state of paralysis and uncertainty.
15:07
Focus on what you can control, create your own trajectory, and be prepared to adapt to changing circumstances to navigate through a crisis successfully.
19:23
Ellen Kullman made bold changes in leadership structure during a crisis, leading to streamlined operations and significant growth for DuPont.
23:48
Airbnb mobilized hosts to advocate for inclusion in the CARES Act, while Airbnb itself made significant financial adjustments and raised a billion dollars during a crisis, leading to Ellen Kullman's subsequent role as CEO at Carbon where she focused on utilizing 3D printing technology for pandemic-related needs.
28:00
Ellen Kullman and her team at Carbon swiftly pivoted to produce PPE using 3D printing technology, establishing clear targets and scaling up production in response to the COVID-19 pandemic.
32:23
Over-communication and maintaining pride in your mission are key principles in crisis management, as demonstrated by Ellen Kullman's experience at DuPont and Carbon during the COVID-19 pandemic.
36:56
Maintaining a strong sense of mission and core values is crucial in successfully facing crises, as exemplified by TaskRabbit and DuPont's experiences during the COVID-19 pandemic.
41:18
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