Adapting Business Strategies During COVID-19

TLDR Sarah LaFleur, founder of M.M. LaFleur, shares how her company pivoted during the pandemic by closing stores, launching virtual initiatives, and focusing on mental well-being. The brand adapted marketing strategies, shifted to virtual consults, and emphasized staying true to oneself through entrepreneurship challenges.

Timestamped Summary

00:00 Sarah LaFleur, founder of M.M. LaFleur, discusses pivoting her business to adapt to the changing needs of her customers during the global health and economic crisis.
03:25 M.M. LaFleur faced unexpected challenges due to COVID-19, leading to the closure of all stores and the need to creatively market existing inventory to adapt to the new situation.
06:18 Sarah LaFleur discusses the challenges of making rapid decisions and prioritizing mental well-being as a leader during the COVID-19 pandemic.
09:24 Sarah LaFleur discusses how her company, MM.LaFleur, has adapted to the COVID-19 pandemic by launching initiatives like a Slack channel for customers to connect and a virtual appointment system, which has become as profitable as their best physical store.
12:27 Sarah LaFleur plans to pivot her marketing strategy and hopes to learn valuable lessons from the challenging period.
16:02 M.M. LaFleur is adapting to the changing work landscape by focusing on virtual consults and shifting towards more casual and comfortable clothing options.
18:59 M.M. LaFleur is adapting their marketing strategies by featuring women campaigning from home and adjusting their digital marketing efforts to reflect the changing landscape due to COVID-19.
21:52 Sara LaFleur emphasizes the importance of staying true to oneself through the challenges of entrepreneurship.
Categories: Business

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