Verizon CEO Hans Vestberg on Prioritizing Societal Responsibility and Leadership
TLDR Verizon CEO Hans Vestberg stresses the importance of societal responsibility and leadership during crises, advocating for companies to prioritize community impact over short-term shareholder gains. He discusses the challenges of managing the ongoing COVID-19 crisis, highlighting the need for rapid adaptation and innovation in response to the unprecedented situation.
Timestamped Summary
00:00
Verizon CEO Hans Vestberg emphasizes the importance of societal responsibility and leadership during times of crisis, highlighting the need for companies to prioritize community impact over short-term shareholder gains.
04:25
Verizon CEO Hans Vestberg discusses the challenges of managing the ongoing COVID-19 crisis, highlighting the need for rapid adaptation and innovation in response to the unprecedented situation.
08:22
Verizon implemented webcasts to communicate with employees during the COVID-19 crisis, providing reassurance, updates, and a sense of normalcy, while also opening up the platform to external stakeholders.
12:02
Hans Vestberg pivoted his team early on during the crisis, allocating 15% of their focus to crisis management, 60-65% on running the business, and the remainder on preparing for the future to emerge stronger post-crisis.
15:40
Hans Vestberg emphasizes the importance of balancing decisions during a crisis between employees, shareholders, customers, and society, potentially leading to a shift in certain employees working from home permanently.
19:28
Hans Vestberg discusses the misinformation surrounding 5G and COVID-19, highlighting the importance of technology like 5G in bringing positive change to society.
23:26
Hans Vestberg emphasizes the importance of making decisions that benefit society first, believing that this will ultimately lead to positive outcomes for Verizon as a company.
27:27
Hans Vestberg highlights the importance of collaboration between the public and private sectors during the pandemic, emphasizing the need for shared knowledge and communication to navigate these challenging times effectively.
31:35
Hans Vestberg emphasizes the importance of tenacity and fortitude in building a successful business, using the story of restaurant owner Rose Prevet as an inspiring example.
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Business