US Airways mistakenly directs customer to inappropriate content on Twitter

TLDR US Airways mistakenly directed a customer to a link containing inappropriate content on Twitter, which was believed to be a result of employees accidentally sharing personal content on the company's account. The hosts discuss their theories about the employee's intentions behind the tweet, with one believing it was deliberate and another thinking it was a simple mistake.

Timestamped Summary

00:00 A customer complaint on Twitter led US Airways to mistakenly direct the customer to a link that contained a graphic image of a person with a model airplane in their private parts.
03:39 The theory is that employees accidentally shared inappropriate content on social media meant for their personal accounts, but it ended up being posted on the company's account instead.
07:12 The theory is that the employee accidentally posted inappropriate content on the company's Twitter account instead of their personal account because they were copying and pasting content between the two.
10:28 The hosts discuss their theories about the employee's intentions behind the inappropriate tweet, with John believing it was a deliberate act to quit their job in a dramatic way, while Jen thinks it was a simple mistake on a large scale; however, after speaking with others, they all agree that it was a mistake and feel sympathy for the social media professional responsible.
13:52 Brian Henderson has been correcting incorrect uses of the phrase "comprised of" on Wikipedia for the last nine years, and after three years, he successfully eliminated all instances of the error.
16:47 Brian Henderson has been studying the misuse of the phrase "comprised of" and believes that the increase in its usage in the late 60s may be attributed to the concept of freedom and individuality that was popular during that time.
19:40 Brian Henderson, the person who has been studying the misuse of the phrase "comprised of," is not a stereotypical person and has a high-paying job in software, but he is often not successful in his corrections because language is constantly evolving.
22:26 Brian Henderson's work in correcting grammatical mistakes, particularly the misuse of "comprised of," is often criticized as a waste of time, but he believes that his hobby of improving language actually improves the world and brings him a sense of accomplishment.

US Airways mistakenly directs customer to inappropriate content on Twitter

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