TaskRabbit's CEO on Prioritizing Safety and Community Support During the Pandemic

TLDR TaskRabbit's CEO, Stacey Brown-Philpott, shares how the company quickly adapted to the COVID-19 crisis by prioritizing employee safety, offering essential services, and launching a volunteer program to support vulnerable populations. TaskRabbit has seen an increase in sign-ups from people looking to earn safely, a shift towards reliable services during shelter-in-place orders, and a rise in volunteerism through their Tasks for Good program.

Timestamped Summary

00:00 TaskRabbit's CEO emphasizes the importance of coming together to help vulnerable populations during a crisis like a pandemic.
04:25 Stacey Brown-Philpott, CEO of TaskRabbit, discusses the moment she realized the severity of the COVID-19 crisis and the steps her company took to prioritize employee safety.
08:50 TaskRabbit quickly adapted to the COVID-19 crisis by prioritizing essential services and implementing contactless tasks for the safety of both taskers and customers.
13:19 TaskRabbit has seen an increase in people signing up to make money safely during the pandemic, as well as a new volunteer program called Tasks for Good to help vulnerable populations.
17:35 TaskRabbit has observed a shift in business towards people seeking reliable services during shelter-in-place orders, as well as an increase in volunteerism through the Task for Good program.
21:50 TaskRabbit has support systems in place for taskers, including a crisis monitoring team and a Task for Good program.
26:15 TaskRabbit is taking measures to keep its community safe during the pandemic by sharing information and partnering with organizations like United Way.
30:20 Stacy Brown-Philpot emphasizes the importance of maintaining balance and implementing various techniques to manage stress during these challenging times.
34:52 Stacy Brown-Philpot remains optimistic and grateful for the community's efforts during the current crisis.
Categories: Business

TaskRabbit's CEO on Prioritizing Safety and Community Support During the Pandemic

Rapid Response: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”
by Masters of Scale

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