Success Story of Drunk Elephant Skincare Brand
TLDR Drunk Elephant, a skincare brand founded by a stay-at-home mom and her brother-in-law, was acquired for over $800 million after overcoming challenges, including quality issues with their Wonder Bar soap, to become the fastest-growing skincare brand in Sephora's history. Tiffany Masterson's dedication, vision, and strategic decisions led to industry recognition, interest from major beauty companies, and the introduction of private equity to further develop the brand.
Timestamped Summary
00:00
Drunk Elephant is a skincare brand founded by a stay-at-home mom and her brother-in-law that was later acquired for over $800 million.
07:17
Tiffany Masterson focused on raising her kids while her husband navigated through various job changes, leading her to explore creative ventures like a catering company and a pantry cleaning business before eventually selling skincare products.
13:35
Tiffany Masterson sold a special bar of soap called the Wonder Bar that she believed in due to its positive effects on her skin, leading her to engage with customers and help them with their skin issues.
19:34
Tiffany Masterson's involvement with the Wonder Bar soap led her to reach out to national editors and eventually partner with her brother-in-law to expand the distribution, despite initial challenges and quality issues with the product.
25:53
Tiffany Masterson faced challenges and quality issues with the Wonder Bar soap, leading her to question the product's effectiveness and consider expanding into a full skincare line.
32:19
Tiffany Masterson researched skincare ingredients, identified harmful components, and began formulating a skincare line based on her findings.
38:30
Tiffany Masterson identified three categories of skincare ingredients, focusing on those necessary for skin benefits, formulation, and eliminating suspicious components that could cause reactions.
44:38
Tiffany Masterson chose the name "Drunk Elephant" for her skincare line inspired by the behavior of elephants eating fermented Marula fruit in South Africa.
51:00
Tiffany Masterson stuck with the name "Drunk Elephant" for her skincare line despite people advising her against it, as she believed in following her gut and staying true to her style and personality.
57:35
Tiffany Masterson resisted the advice to start small and focused on her vision of getting Drunk Elephant into Sephora, despite skepticism from her brother-in-law and accountant.
01:04:30
Tiffany Masterson faced challenges with her business partner, but eventually found investors through her brother, leading to early success in attracting attention to Drunk Elephant by sending beauty editors unique packages of her products.
01:10:40
Tiffany Masterson successfully attracted the attention of Sephora by sending unique product packages to the head of Sephora Merchandising, leading to a partnership that launched Drunk Elephant into the store in 2015.
01:16:41
Tiffany Masterson strategically priced Drunk Elephant products based on dermatologist and drugstore brand comparisons, successfully launching the brand through online presence, word of mouth, and editorial features before expanding to Sephora stores in 2015.
01:22:57
Tiffany Masterson attracted industry recognition and interest from major beauty companies like Estée Lauder and L'Oréal after Drunk Elephant became the fastest-growing skincare brand in Sephora's history, leading to discussions about potential acquisitions and the introduction of private equity to further develop the brand.
01:29:05
Tiffany Masterson wanted all employees to have a stake in the company and feel invested in its success, aiming for everyone to benefit financially from the company's potential acquisition.
01:35:14
Tiffany Masterson worked extremely hard and attributes the success of Drunk Elephant to a combination of hard work, luck, and having all the necessary elements aligned perfectly.
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Business